Getting Started with Onestop
Last updated
Last updated
Onestop is a next generation SaaS platform that allows you to automate any process, thus empowering you to build custom systems without writing a single line of code.
Onestop strives to empower organizations, no matter how small, to automate and be part of the digital revolution, bringing the latest technology such as ML/AI to small businesses in a world of ever increasing disruption.
Onestop allows you to setup an organization and build custom applications that automate your business processes, making them available through an online portal/website. Automated business processes are referred to as services in Onestop. The diagram below summarizes how this all works together:
Register as an Organization Administrator if you want to use Onestop SaaS at onestop.site.
Onboard your Organization
Create a portal(s) for your organization
Create and deploy automated workflows to your portals
Invite co-workers
Share your live portal(s) with your customers
The Onestop admin portal is a web-based platform that allows administrators to manage and oversee the various processes of their organization that are deployed on Onestop. It provides a centralized dashboard for managing workflows, employee accounts, user access, data, and resources.
A customer portal in Onestop, is a web-based platform that allows your customers to access and manage their account information, access deployed services, and interact with your organization in a self-service manner. It provides a personalized dashboard that allows your customers to view their account details, request for services, carry out service-related tasks, track service requests, view & pay invoices, and access any communication and issued documents by your organization to them.
Onestop allows you to deploy multiple customer portals that will improve your customer service, reduce the workload on customer service staff, and provide customers with easy access to their account information and support.
A staff portal in Onestop, is a web-based platform that provides your organization's employees with tools for communication, collaboration, and task management, in relation to business processes that have been deployed on Onestop. The staff portal allows your employees to execute tasks, communicate and collaborate with each other and customers in the execution of your deployed business processes.
A service in Onestop is a representation of your automated process and all its inputs and outputs. This includes workflow tasks, input forms, data records, notifications, billing information and output documents.
A workflow is a series of steps in your business process from beginning to end.
In Onestop, these workflow steps are configured using “task templates”
Onestop is a task-centered platform meaning that in onestop workflows, all actions whether performed by a user or automated is configured as a task.
A form is a digital version of a paper form that is completed and submitted over the internet. Onestop allows you to create forms used in your processes with the use of a form builder.
