Building the Workflow
A service must have a workflow. Onestop gives you a powerful workflow builder that allows you to add, update and delete steps in your workflow.
Each step in your workflow is a task and is configured through various fields available, allowing you to build out a template for each and every task in your workflow.
By design, Onestop will always add a mandatory "Form Submission" step to your workflow that marks the beginning of a process. Currently, only form submissions can kickstart a workflow but we are working on expanding this functionality with time.
Task Types
Onestop uses the BPMN paradigm to model workflows and consequently supports six types of nodes/steps you can add to a workflow:
User Task
A user task is a task in the workflow process that must be executed by a user. A user can either be a human being or an AI bot. For more information on the supported user tasks in Onestop go to the User Task types section.
Service Task
A service task is a task that carries out an automated action and thus requires no user input or interaction. For more information on the supported automated actions in Onestop go to the Service Task types section.
Split
A Split task is a node in your workflow that makes a decision on the next path of the workflow based on various input. In Onestop, split nodes make decisions based on input from submission forms and/or task forms that have been filled in by users in previous steps. These conditions are called activation conditions in Onestop and will be discussed later. A split node with node activation conditions set will result in all outgoing paths of a workflow being enabled during the workflow process.
Merge
A merge task is a node that merges different paths back to one shared path. The merge can be thought of as the opposite of a split.
Job
A Job Task is a node that performs a scheduled task to be automatically executed at a specified time.
End
An end node represents the last step in the workflow and marks the end of that workflow.
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